Manage Service Account users

Click on the underlined links to find out more.

 

Service Account Administration console provides the functionality to perform a range of operations with Service Account users - create new user accounts or import them from Outlook contacts and Active Directory; organize users to departments and user groups; and apply the preferred changes to the created user accounts and their organizational units, e.g. edit user and department details, add and remove users to/from departments/user groups, or delete the unneeded items from the Service Account. To utilize these functions, the main Service Account window holds groups of control elements (e.g. Edit menu, Users toolbar, etc.) that include the corresponding commands.

 

How to:

Create - new user; new department

Import users - from Outlook contacts; from Active Directory

Add users - to departments; to user groups

Remove users - from departments; from user groups

Delete - users; departments; user groups

View & edit - user details; department details

 

When you navigate to Service Account or Departments and Users on the tree view pane, details pane is divided into two separate parts designed for representing the information about departments and users created in the Service Account:

 

 

Column header

Description

Full Name

Displays the entered first and last name of the user.

E-mail Address

Displays the registered login e-mail of the user.

Occupation

Displays the entered occupation of the user.

Login

Displays user's alternate login.

Status

 

Displays the current user account status (Enabled or Disabled). When the user account is disabled,  the icon located next to his Full Name also changes from blue to grey .

Size

Displays current size of user's personal data stored on OutShare server.

 

 

Furthermore, upon navigating to Service Account or Departments and Users on the tree view pane, the Edit menu appears on the menu bar, together with Departments and Users toolbar - next to the main toolbar, and Users toolbar - right above User details list view pane. These control elements provide the following commands:

 

Control element

Description

Edit menu

New Department - open the 'Department Details' form to indicate general information of the new department.

How to: Create new department

Add User New... - open the 'New User' form to enter general (and detailed) information of the new user.

How to: Create new user; Enter detailed information of the new user

Company Details... - open the 'General Information' tab on 'Company Details' form to specify your company information.

How to: Specify company details

Departments and Users toolbar

New User - open the 'New User' form to enter general (and detailed) information on the new user.

New Department - open the 'Department Details' form to indicate general information of the new department.

Users toolbar

Create New User - open the 'New User' form to enter general (and detailed) information on the new user.

Delete User - delete the user selected on User details list view pane.

How to: Delete users

Disable User - disable the user account selected on User details list view pane.

Enable User - enable the user account selected on User details list view pane. Disable User and Enable User buttons are interchanging, and they depend on the current user account status.

How to: Enable and disable Service Account users

 

Shortcut menu on Service Account and Departments and Users provides the commands to view and/or change the company information, and create new departments and user groups in the Service Account.

Meanwhile, when a certain user is selected on User details list view pane, shortcut menu items allow to open, disable/enable, remove the user from department or user group (depending on whether the former or the latter one is selected on Departments and Users list view pane), reset user's password, and view assigned OutShare licenses as well as permissions set for accessing Public Folders.

 

How to:

Create new user group

Reset user's password

View & remove licenses assigned to Service Account users

View & edit user permissions to Public Folders