Enable and disable Service Account users

Click on the underlined links to find out more.

User accounts may have two statuses:

• Enabled - when the user account is enabled, user has no limitations for using any working mode – Online or Offline – in OutShare Synchronizer.

• Disabled - when the user account is disabled, user becomes unable to connect to the server and cannot work in Online mode with OutShare Synchronizer.

You can enable and disable user accounts by performing the following steps:

1. Navigate to Service Account, Departments and Users or a certain department the needed user is assigned to on the tree view pane.

2. Apply one of the actions/action sets indicated below:

• Right-click the needed user on User details list view pane and select Enable User or Disable User (respectively) on the shortcut menu.

• Select the user account to be disabled on User details list view pane.

• Click the Disable User/Enable User button on Users toolbar.

Note:

• You can enable the user accounts when they have been disabled previously.

• You may also enable/disable a user account by clearing/selecting the 'Disable user account' check box on the 'General' tab of the 'User Details' form.

• The user can disable his own user account in OutShare Synchronizer/OutShare Synchronizer integrated into Microsoft Outlook by clicking the Disable My User Account button on the 'OutShare Settings' form 'My Profile' tab. Yet, this option might be unavailable if the 'Allow users to disable own user accounts' checkbox is cleared on the 'Company Details' form 'General Settings' tab in Service Account Administration console.