Installation

Click on the underlined links to find out more.

• Prior to installation:

  1. You need to have Windows® Administrator rights in order to install 4Team OutShare  for Microsoft® Outlook®.

  2. Please check that you are running Microsoft Outlook 2000 (SP-3) or later since 4Team OutShare is incompatible with any Outlook version prior to 2000 (SP-3); check other System Requirements as well. You can update your Microsoft Outlook version here.

  3. Download the latest version of the OutShare setup file from the 4Team OutShare website and save it to an easy-to-find place.

• Installation steps:

1. Close Microsoft Outlook and all open programs.

2. Install the previously downloaded product by clicking the "setup" file. OutShare Setup Wizard will guide you through installation process. Follow the instructions on the screen.

3. After installation is complete, refer to Set User Account Wizard to sign up for a new OutShare Service Account. Follow the instructions on the screen.

4. Synchronizer icon appears on the desktop, taskbar notification area and Quick Launch bar. Besides, OutShare menu and toolbar appear in your Microsoft Outlook.

5. You are now ready to start using OutShare!

• If installation was interrupted or incomplete,

  ...the problem might be related to the integrity of Microsoft Outlook. Prior to reinstalling OutShare, please perform the following:

  1. Uninstall Product (Start Control Panel Add or Remove Programs).

  2. Use the Detect and Repair feature in the Microsoft Outlook Help menu to make sure it is operating properly. You may need the original Microsoft Office® or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please contact the Microsoft support team or IT professionals. The installation of 4Team software will not be possible until the integrity of Microsoft Outlook is restored.

  • Please keep in mind that the "Detect and Repair" feature is not related to our software and that it is recommended that it be performed each time you experience functional problems with Microsoft Outlook.

  • Please refer to our FAQ & Troubleshooting section of the HELP documentation.

  •  For IT professionals in order to restore the integrity of Microsoft Outlook:

  • Use the “Detect and Repair” feature in Microsoft Outlook (you may need the original Microsoft Office or Microsoft Outlook CD-Rom). If this step is successfully completed, you may proceed to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with "Discard my..." checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook.

  • Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE.

  • In the dialogue box click "Browse..." and choose the path for your *.pst file. Click "Open". Then click "Start”. If the program finds any problems, click "Repair". Click "Close". If the problems persist, contact the Microsoft support team.

Our customer support will be happy to answer all your questions regarding product installation and functionality by e-mail, through Live Help Chat/Feedback on our Web site at: http://www.outshare.com, or over the phone at: (954) 796-8161.

• Report Problem, Suggestions

4Team OutShare website