Support

• Troubleshooting and Support procedure (Get Support):

1. Make sure that you are running the latest version of OutShare on your and all your members' PCs. You can download the latest product release from the 4Team Corporation 4Team OutShare website.

2. Update your Office/Outlook with the latest updates that improve the stability and security of Microsoft Office. Click here to go to the Microsoft Office website.

3. Check System Requirements.

4. Refer to Installation procedure.

5. Search the product FAQ.

6. Contacting Support: If you cannot solve your problem by any of the previous steps then please send a Bug Report e-mail (OutShare menu in Outlook Help Report a Bug...) to support@outlook4team.com, or submit the Online Support Form, or use Live Help with the following information:

• A detailed description of the problem. Include the steps you have already taken to fix the problem, and where appropriate, the steps to take in order to repeat the problem.

• The Product version that you are running (OutShare menu in Outlook Help About OutShare).

• The operating system and Office/Outlook version of the computer running the product.

• Screenshots if available (press PrintScrn on the keyboard and paste (Ctrl + V) to Word or any available picture editor).

Note: Please remember to keep all conversation history when you reply to our emails.

Click here to submit the Online Support Form.

• We provide full support for product trial and full version:

• By email at: support@outlook4team.com and Online Support Form.

• By telephone at: +1 (954) 796-8161 (pre-sale questions, activations, billing)

• By "Live Help" at www.outshare.com.

• To buy the license if your team grows, please click here.*

Be sure that your computer is online if you want to use this page for orders and support.

• All our customers who purchase the program or add a new license are eligible to get free updates for one year from the purchase date.

• If you are looking for other 4Team products for Microsoft Outlook, you can get them at significantly discounted prices; just send us an email with your order number, product name, and number of licenses that you wish to purchase.

!!! Note: We do not provide support for Microsoft Outlook; please refer to the resources at Microsoft web site.

* Be sure that your computer is connected to the Internet if you want to use this page for orders and support.

4Team OutShare website