Create new user group
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Using Service Account Administration console, you can create custom user groups in your Service Account as well as in the preferred departments.
To create a new custom user group in your Service Account,
Right-click Service Account or Departments and Users on the tree view pane, or right-click on Departments and Users list view pane and select New User Group… on the shortcut menu;
Enter the name of a custom user group in the user group name edit field displayed on Departments and Users list view pane.
To create a custom user group within a certain department,
Right-click the needed department on the tree view pane, or right-click on Departments and Users list view pane and select New User Group… on the shortcut menu;
Enter the name of a custom user group on the user group name edit field displayed on Departments and Users list view pane.